Access to Language

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With strong ties to the local community, our support workers reflect the sense of belonging Tendercare embodies. Our team is familiar with the diverse cultures of Townsville, representing those of Aboriginal and Torres Strait Islanders, Somalis, Indians, Pakistanis, Sri Lankans, Nepalese, Kenyans, Central Africans, Congolese, Arabs and Filipinos. We provide accessible information to the participant and family members in their preferred language. As of 2016, the Townsville City Council notes that 7.1% of the people living in Townsville speak in a language other than English. At Tendercare, we recognise the intersection between language support and disability support. We are committed to removing language barriers that limit access to information and services pertaining to disability and mental health. We provide information about the NDIS (National Disability Insurance Scheme) and its services in a variety of languages. Our support workers are proficient in the following languages:

  • English
  • French
  • Swahili
  • Somali
  • Arabic
  • Malayalam
  • Hindi
  • Nepali
  • Punjabi
  • Tamil
  • Urdu
  • Filipino/Tagalog
  • Sango
  • Fulfulde